FAQ

Yes it will be

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (The file is in zip format)

2/ Extract the file you've just downloaded (Don't forget this step).

3/ Find this file: ella-xxx-sections-ready.zip in the folder Ella Sections Ready xxx, then you just need to upload ella-xxx-sections-ready.zip file to your Shopify store.

- If you would like to use Ella RTL version. Please find this file: ella-xxx-sections-ready-rtl.zip in the folder Ella Sections Ready xxx RTL, then you just need to upload ella-xxx-sections-ready-rtl.zip file to your Shopify store

- If you want to install child theme, please go to the corresponding theme folder

To save your time and reach our support quickly, please follow below steps:

  • Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
  • Capture screenshot or video for the issue you get.
  • Specify which template and version you are using.
  • Describe clearly how to reproduce the issue.
  • Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Earplugs with filters offer many advantages over traditional earplugs (foam or wax). They reduce noise levels without affecting the sound, are reusable and offer different filter levels.

Yes, we do. Please send your customization requests to email@domain.com, we will give you our quote. Thank you.

Yes, our earplugs with filters are reusable and can be easily cleaned with soap and water.

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/ . Our support team will get back to you soonest, please help us to wait.

Since the differences in size of the ear canals are much smaller than the differences in the visible ear, this is not necessary. Our earplugs have a lamellar design with a tab that allows easy insertion and removal, even with large ears.
The filter can be removed from the silicone plug and reinserted. Handling is a bit tricky and needs to be done with a lot of care. You should also make sure that you have no sharp-edged fingernails, which could damage the silicone. However, we do not sell the filters separately and do not recommend removing the filters.
Our earplugs do not require batteries as they use passive acoustic filters (meaning no electronic components are included). They are simply inserted into the ears and the sound reduction is immediate.
Yes, earplugs with filters are ideal for use at concerts and other loud events. They reduce the noise level to a comfortable level without affecting the sound quality.
No, earplugs with filters do not affect the sound quality of the music. They just reduce the noise level to a comfortable level while maintaining the sound and sound quality.
Normally, only the outer surface of the fins and the tip of the earplugs need to be cleaned, as only these are in direct contact with the ear. We recommend cleaning this with a damp cloth, if necessary with a little soap.

If sand or other small particles get into the filter, they can be removed from the silicone earplug. Handling is a bit tricky and needs to be done with a lot of caution. You should also make sure that you have no sharp-edged fingernails, which could damage the silicone. The filter can then be rinsed thoroughly with water. The filter must be completely dry before reinserting.

For regular cleaning, however, it is not necessary to remove the filter and cleaning the outer surfaces is completely sufficient.
Yes, whether for band rehearsals, loud events or generally for children who are sensitive to noise, our earplugs are an excellent choice. We recommend thorough instruction and checking that the earplugs fit properly on your child.
The higher the filter number, the more volume is filtered out. With the 26dB filter, a concert is perceived as somewhat quieter than with the 23dB filter.

Are all questions answered?

To the Audiofeel Earplugs